CSR for Toyota Tsusho Corporation


Ichiro Kashitani

Upon assuming the office of president & CEO from April 1, 2018, please let me share with you my aspirations.

With rapid advances in technology, such as in the form of AI and IoT, industry today is facing a time of monumental structural transformation. It changes significantly in the surrounding business environment, including in our chief business domain of Mobility. Viewing that such environmental changes bring not only risk but also opportunity, I intend to harness the situation for the creation of new business models that are in harmony with society.

At the same time, while never forgetting the Toyota Tsusho Group Way, which is the DNA of our company—in other words, "A Passion for Business", "On-Site, Hands-On, In-Touch" and "Teamwork", and other elements that make our company what it is, I would like to unite with the employees of the entire Toyota Tsusho Group and create new value, aiming to be a company that contributes to the building of a prosperous future for all.

Our company greeted its 70th anniversary on July 1, 2018. I would like to sincerely express my deep appreciation to all stakeholders who have supported our development thus far. And I humbly request that they will continue to provide us with their encouragement and guidance.


Ichiro Kashitani

President & CEO Ichiro Kashitani
April 1,2019

Our CSR Philosophy

Toyota Tsusho has formulated its corporate philosophy, which describes the significance of the Toyota Tsusho Group's existence and its ideal image, and which clarifies the intention of management initiatives. Our behavioral guidelines have been established to stipulate the behavior expected of all officers and employees. The fundamental philosophy of management at Toyota Tsusho—comprised of two components—is positioned as the highest, unchanging concept, which should be handed down through all generations.

At Toyota Tsusho, we consider the realization of our corporate philosophy through the practice of the behavioral guidelines to be a basic policy of CSR activities. We believe that CSR is the determining factor of how all corporate activities should be and is, in itself, corporate management.

Furthermore, in 2016 we devised our Global Code of Conduct & Ethics (COCE), giving concrete form to the content of the behavioral guidelines, which underpins the corporate philosophy, and issued a booklet on it in 20 languages. We aim to realize our corporate philosophy and the Toyota Tsusho Global Vision by having all officers and employees of the Toyota Tsusho Group worldwide fully understand and practice the shared COCE.

Fundamental Philosophy

Global Code of Conduct & Ethics (10 creeds)

Toyota Tsusho formulated the Global Code of Conduct & Ethics to provide more specific guidelines to support the Corporate Philosophy and announced it on July 1, 2016. The Global Code of Conduct & Ethics is a set of regulations for ethical conduct to be shared, firmly understood, and practiced throughout the world by every executive and employee of the Toyota Tsusho Group for the purpose of realizing the Corporate Philosophy and Global Vision.

  1. 1.We are committed to "ANZEN" to create a safe and healthy work environment.
  2. 2.We will comply with all applicable laws and regulations; including anti-corruption, anti-trust and competition law, and trade laws and regulations.
  3. 3.We are committed to accurate financial reporting.
  4. 4.We are accountable for compliance with all company rules.
  5. 5.We will act with integrity, honesty and transparency, and protect and develop trust among all stakeholders.
  6. 6.We will contribute to the sustainable development of society.
  7. 7.We will promote and pursue environmentally friendly corporate activities.
  8. 8.We will add value through innovation and "Kaizen" (continuous improvement).
  9. 9.We will respect human rights.
  10. 10.We will embrace diversity and inclusion within our company and society.

CSR Promotion Structure

The CSR Committee (chaired by the president & CEO) meets once annually, in principle, as the central organization for CSR initiatives. It aims to establish the structure for promotion of our CSR activities and to monitor their progress. Furthermore, the committee shares CSR-related information, reports on both CSR that addresses social issues and CSR that fulfills basic corporate responsibility and maximizes social contribution, as well as deliberates matters, including implementation plans.

In the fiscal year ended March 31, 2017, the CSR Committee was composed of its regular members, with Outside Directors Yoriko Kawaguchi and Kumi Fujisawa and two full-time Audit & Supervisory Board members attending as observers.

Sustainability Management Committee Members